No other luxury hotel in Manhattan provides a more extraordinary level of service than The Mark on Madison Avenue. Whether a guest seeks reservations at a top restaurant, Manhattan's best facial, or simply to have a button replaced at a moment’s notice, The Mark’s outstanding staff are at the ready, around the clock.
The concierge service is provided by a staff of experts with unparalleled knowledge of Manhattan and extensive contacts at the city's finest restaurants, theaters, salons, galleries and boutiques.
Daily Laundry and Wardrobe Management Maid service is provided twice a day. The hotel valet service is overseen by Hallak Cleaners, the renowned family-owned launderer and dry cleaner for over 40 years. Wardrobe management service is available from Garde Robe Cyber Closet, the most advanced offering of its kind.
Connection to Local Services With a touch the telephones connect to the best neighborhood resources, including the renowned apothecary Zitomer, Turnbull & Asser, Bang & Olufsen and John Lobb.
Connection to New York City Local newspapers and local calls are all complimentary.
Access to Bergdorf Goodman 24/7 Bergdorf Goodman has opened it's doors 24/7, exclusively for The Mark guests, providing limitless access to personal shoppers. Guests can call concierge and avail of a range of services from Bergdorf Goodman, including complimentary delivery to the hotel.